Support

Need help with Earned? We're here for it.

Contact us

Email 0busymonkeys@gmail.com for account issues, billing questions, bug reports, or anything else. We aim to respond within a few business days.

Delete my family's account and data. Use the account deletion option in the app's settings, or email us and we'll process the request. See our Privacy Policy for what is and isn't retained afterward.
Billing or subscription question. If you subscribed through Google Play or the App Store, that store manages your billing and refunds directly; we're still happy to help if something looks wrong.
A reward wasn't fulfilled. Email us with the family or child name and the reward requested; we'll look into it with our fulfillment partner.
Something in the app seems broken. Tell us what you were doing, what you expected, and what happened instead. Screenshots help.

For general questions about how Earned works, including the token economy, screen-time monitoring and privacy, see the FAQ on our homepage.